Introduction
CompTech delivers industry leading Digital Service Platforms which enable organizations to accelerate their Digital Transformation Journeys through a Holistic Business Transformation. With Intelligent Automation, enterprises can have end-to-end automated mission critical business processes, combined with customer journeys that are frictionless, delightful and seamless across all digital channels. Our value proposition is delivered through a best of breed combination of inside-out process modeling and automation that is aligned with the latest ISO standards (CAMUNDA BPM) with outside-in service journey mapping and frictionless automation that is customer-first, and places the customer at the heart of the end to end journey (Orchestra Digital Service Platform)
Products
Services
CompTech provides end to end professional services for the implementation and delivery of best in class digital service platforms. Our professional services are continuously benchmarked and aligned with the latest international standards, and incorporate (at the least) the following segments in order to assure successful Digital Services Platforms delivery
Technology
Technology principles and Architectural elements
the Orchestra Digital Experience Platform and related use cases are based on the following technology principles and architectural elements:
- Open source
- Cloud native
- Micro Services
- Containerization
- Low code application development
- De-coupled architecture
- World class API management approach
Diversified Use Cases
The Orchestra Digital Service Platform encompasses a wide range of use cases, transforming how organizations operate. From streamlining administrative tasks to automating complex workflows, enhancing efficiency, reducing errors, and accelerating decision-making. Below is a sample of our use cases and solutions in Digital Services:
- Unified and Diversified Service Catalogue
- Automating the services of the Enterprise Architecture (EA) Office
- Employee Self-Service Automation
- Investor Portal Customer Journey Optimization and Automation
- Cataloguing, optimization and automation of core Municipal Journeys, Processes and Use Cases
- Digital Services that Empower Customer Engagement Platforms
- Digital Services for Modernizing legacy Systems: Orchestra can wrap around legacy applications, refreshing the user experience and extending functionality, allowing government agencies to be agile in the front end (Customer Engagement) and stable in the back end (ERP , CRM and HCM Integration)
- Hyper Automation Use Cases: Combining Tactical and Task Centric Automation (through Robotic Process Automation) with End to end Service Journey Automation
